How to Order

Easy to Start

You don’t need to know every product, shade or specification before you contact us.
That’s what your Luxshine consultant is here for.

1. 

   Start Your Way

   Contact Luxshine through the channel most convenient for you

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   Tell us what you’re looking for, or simply tell us about your salon and clients. Once connected, you’ll have a dedicated consultant to support your order from start to finish.

2. 

   Select & Confirm

   Your consultant will help confirm:
   Product · Hair Standard · Length · Color · Texture · Quantity · Shipping

3. 

   Confirm Your Order

   Review your quotation and invoice, choose your preferred payment method and confirm the 30% required deposit.
   Luxshine currently supports:

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4. 

   We Make It. We Keep You Updated

   Your consultant follows your order into production and coordinates with the factory throughout the process. Photos or videos can be provided during key stages of production where applicable, so you don’t have to wonder what’s happening thousands of miles away.

5. 

   See It Before It Ships

   Before shipment, your order goes through quality control against the confirmed specifications. Photos/videos of the finished order can be shared for approval. Once approved and the required balance is completed, the order is prepared for shipment.

6. 

   Track, Receive & Stay Connected

   Once shipped, you’ll receive your shipping documents and tracking information. Your consultant stays connected after delivery to confirm that the order arrived safely and support you if anything needs attention. And when it’s time to reorder, your previous specifications help make the next order easier.